Heaton Chapel Train Station
Heaton Chapel Train Station
Heaton Chapel
Heaton Chapel station
Heaton Moor Road
Heaton Chapel
Cheshire
SK4 4NX
Ticket office opening hours:
Monday - Friday - 06:30 to 13:00
Saturday - 07:30 to 14:00
Sunday - 09:00 to 16:30
Heaton Chapel at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 06:05 to 18:30
Saturday - 07:00 to 18:30
Sunday - 09:10 to 16:30 -
Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
-
Booking Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Helpline YES Yes
-
Helpline Contact Details
0800 138 5560 text relay 18001 0800 138 5560
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
No designated area is provided. Street set down only available.
-
Step Free Access
click here
coverage: partial station">- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
Platform 1 & 2
-
Note
5 cycle lockers and 20 cycle stand parking spaces
- Sheltered No
- Spaces 25
-
Type
Lockers
Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Heaton Chapel station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 53.42557835
- Longitude -2.17904046
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 08002006060
- Lost Property: URL https://www.nationalrail.co.uk/
- Lost Property Number 08002006060
- Staffing Level No
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note GMPTE 0161 228 7811
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:30 to 13:00
Saturday - 07:30 to 14:00
Sunday - 09:00 to 16:30
-
Ticket Office Hours
Monday - Friday - 06:30 to 13:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note In the waiting shelter on the Manchester bound platform Accepts card payments only
- Penalty Fares NT
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesMore information at www.northernrailway.co.uk/smart
-
Other transportation
-
Rail Replacement Services
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road. Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
What3words - Towards Stockport - stuff.drive.looks & towards Manchester - once.highs.accent
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.